From fundamentals to fluency build the core skills for high-stakes technology agreements.

Start with the big picture. 

• This module explains the main deal types you’ll encounter (SaaS subscriptions, software licences, systems integration, and support/maintenance), who the parties are, and what each of them cares about. 
• You’ll walk through the contract lifecycle step by step—from RFP and proposals to term sheets, signature, delivery, change control, and renewal/exit—and learn where each document fits (MSA, SoW, SLA, DPA, Security Schedule). 
• We’ll also show how to keep “promises” made in sales decks and emails from getting lost: what must go into the SoW or Order Form, and why. You’ll leave with a concise lifecycle map and stakeholder matrix you can reuse on real matters. 

Here you’ll get fluent in the five core agreements and how they fit together. 

• We cover the role of the MSA (relationship and risk architecture), the SoW/Order Form (scope, price, acceptance, and change), the SLA or support policy (availability, incident response, service credits), licensing/EULAs (scope of use, restrictions, OSS), and NDAs. 
• Just as important, you’ll learn how to set a clean order-of-precedence so documents don’t contradict each other, and where to place terms so they’re easy to administer later. 
• Expect practical checklists and a visual precedence ladder you can apply immediately. 

A focused refresher on how contracts form and hold up in digital contexts. 

• We look at offer/acceptance/consideration in real workflows (emails, quotes, order forms, acceptance by performance), the difference between clickwrap and browsewrap, and how to incorporate external policies without creating enforceability problems. 
• You’ll also cover e-sign basics—authority, audit trails, and record-keeping—and simple interpretation tools (entire agreement, precedence, ambiguity) that resolve conflicts without a fight.
• The goal is practical: recognise when a binding contract exists, on what terms, and how to evidence it. 

Learn to read contracts quickly and accurately. 

• We break down the architecture (definitions, main body, schedules/exhibits), explain signal words and drafting conventions (shall/may, including, efforts), and show how so-called boilerplate can drive outcomes (assignment, subcontracting, change-of-control, precedence). 
• You’ll practise linking obligations to how they’re measured and remedied—so scope creep and missed duties don’t slip through—and checking that schedules (SLA, pricing, security) actually match the main agreement. 
• You’ll leave with a reusable reading checklist and a signal-words crib sheet.